Effective Date: 01/01/2026

These Terms & Conditions (“Terms”) govern your access to and use of the Private Home Solutions website, forms, communications, and services. By accessing our website, submitting information, or engaging with our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Private Home Solutions

Private Home Solutions provides care coordination, intake support, referral management, and operational services related to in-home healthcare, including assistance with the Georgia Pediatric Program (GAPP).

We do not guarantee eligibility, approval, or service availability, as all healthcare determinations are subject to Medicaid, state regulations, provider availability, and clinical requirements.

2. Use of Website & Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not:

Submit false, misleading, or incomplete information

Interfere with website functionality or security

Attempt unauthorized access to systems or data

Misuse forms, communications, or uploaded documents

We reserve the right to restrict or terminate access for violations of these Terms.

3. No Medical Advice

Private Home Solutions does not provide medical advice, diagnosis, or treatment.

All medical decisions, care plans, and clinical services are provided by licensed healthcare professionals. Information collected through our forms is used solely for coordination, eligibility review, and administrative purposes.

Always consult a qualified medical provider for medical concerns.

4. Eligibility & Services

Submission of information does not guarantee:

Eligibility for GAPP

Approval by Medicaid or the state

Nurse availability

Start-of-care timelines

Services are contingent upon:

Program approval

Compliance with state and federal regulations

Completion of required documentation

Provider availability

5. Information Accuracy

You are responsible for ensuring that all information submitted is accurate, complete, and up to date.

Providing inaccurate or incomplete information may delay or prevent eligibility determination, care coordination, or employment consideration.

6. Communications Consent

By providing your contact information, you consent to receive communications from Private Home Solutions, including:

Phone calls

SMS/text messages

Emails

These communications may relate to:

Eligibility and intake

Documentation requests

Appointment scheduling

Care coordination

Employment or onboarding

Message and data rates may apply. You may opt out of non-essential communications at any time.

7. Employment Applications (Nurses & Staff)

Submission of a nurse or employment application does not guarantee employment.

All employment decisions are subject to:

Credential verification

Background checks

Compliance with regulatory requirements

Operational needs

Private Home Solutions reserves the right to reject or discontinue applicants at any stage.

8. Intellectual Property

All content on this website, including text, logos, graphics, forms, workflows, and materials, is the property of Private Home Solutions and may not be copied, reproduced, or distributed without prior written permission.

9. Third-Party Services

We may use third-party technology providers to support website functionality, secure data storage, communication tools, and automation.

Private Home Solutions is not responsible for outages, interruptions, or issues caused by third-party service providers beyond our control.

10. Limitation of Liability

To the fullest extent permitted by law, Private Home Solutions shall not be liable for:

Indirect, incidental, or consequential damages

Delays in eligibility, approval, or care start

Decisions made by Medicaid, the state, or healthcare providers

Loss of data due to factors beyond reasonable control

Use of our website and services is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Private Home Solutions, its affiliates, staff, contractors, and partners from any claims, damages, or losses arising from:

Your misuse of the website or services

Submission of inaccurate information

Violation of these Terms

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect information. By using our services, you acknowledge and agree to the Privacy Policy.

13. Modifications to Terms

Private Home Solutions reserves the right to update or modify these Terms at any time. Updates will be posted on our website with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and interpreted in accordance with applicable state and federal laws.

15. Contact

If you have questions regarding these Terms & Conditions, please contact us through the website contact form.

Acknowledgment

By accessing our website, submitting forms, or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.