Effective Date: 01/01/2026

These Terms of Service (“Terms”) govern your access to and use of the website, forms, communications, and services provided by Thrive at Home Solutions, LLC (“we,” “our,” or “us”). By accessing our website, submitting information, or engaging with our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Thrive at Home Solutions, LLC

Thrive at Home Solutions, LLC provides care coordination, intake support, referral management, and operational services related to in-home healthcare, including assistance with the Georgia Pediatric Program (GAPP).

We do not guarantee eligibility, approval, or service availability. All healthcare determinations are subject to Medicaid requirements, state and federal regulations, provider availability, and clinical criteria.

2. Use of Website & Services

You agree to use our website and services only for lawful purposes. You may not:

Submit false, misleading, or incomplete information

Interfere with website functionality or security

Attempt unauthorized access to systems or data

Misuse forms, communications, or uploaded documents

We reserve the right to restrict or terminate access for violations of these Terms.

3. No Medical Advice

Thrive at Home Solutions, LLC does not provide medical advice, diagnosis, or treatment. All medical decisions and care plans are provided by licensed healthcare professionals. Information collected through our forms is used solely for coordination, eligibility review, and administrative purposes.

4. Eligibility & Services

Submission of information does not guarantee:

Eligibility for GAPP

Approval by Medicaid or the state

Nurse availability

Start-of-care timelines

Services are contingent upon program approval, regulatory compliance, completion of documentation, and provider availability.

5. Information Accuracy

You are responsible for ensuring all submitted information is accurate, complete, and current. Inaccurate or incomplete information may delay or prevent services, eligibility determinations, or employment consideration.

6. Communications Consent (SMS, Email, Phone)

By providing your contact information, you consent to receive communications from Thrive at Home Solutions, LLC, which may include:

Eligibility and intake updates

Documentation requests

Appointment scheduling

Care coordination notifications

Employment or onboarding communications

Message frequency may vary.
Message and data rates may apply.

7. SMS Opt-Out & Help Instructions

You may cancel SMS communications at any time by texting STOP to the phone number from which you received the message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

If you wish to re-enroll, you must submit your information again and provide consent as you did initially.

For assistance, reply HELP to any message or contact us through our website contact form.

Carriers are not liable for delayed or undelivered messages.

8. Employment Applications

Submission of an employment or nurse application does not guarantee employment. All employment decisions are subject to credential verification, background checks, regulatory compliance, and operational needs.

9. Intellectual Property

All website content, including text, graphics, forms, workflows, and materials, is the property of Thrive at Home Solutions, LLC and may not be reproduced without written permission.

10. Third-Party Services

We may use third-party service providers to support website functionality, secure data storage, and communications. We are not responsible for outages or disruptions caused by third-party providers beyond our control.

11. Limitation of Liability

To the fullest extent permitted by law, Thrive at Home Solutions, LLC is not liable for indirect or consequential damages, delays in care coordination, or decisions made by Medicaid, government agencies, or healthcare providers.

12. Indemnification

You agree to indemnify and hold harmless Thrive at Home Solutions, LLC, its staff, contractors, and partners from claims arising from misuse of our services, inaccurate submissions, or violations of these Terms.

13. Privacy Policy

Your use of our services is also governed by our Privacy Policy. If you have questions regarding how your information is handled, please review our Privacy Policy available on our website.

14. Modifications

We may update these Terms at any time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by applicable state and federal laws.

16. Contact

Questions regarding these Terms may be submitted through our website contact form. Click here to check out the Privacy Policy

Email: [email protected]
Phone Number: +12409882760